Scott‑Rodger Private Concierge Exclusive for Waterfall Estate residents
You live. We take care.
Your full shop, personalised the way you want it — brought to your door.
The whole concierge in one Telegram chat — shop, dining, shuttle and wash, with your order updates in the same thread.
Groceries
Your shop, done for you.
Woolworths, Checkers, Clicks and the rest of the centre, picked by your shopper and delivered in the hour you choose. Till price, no markup.
R45a delivery with one shop · R75 for two · R95 for three or more · the same any way you pay
Food delivery
Dinner and lunch from restaurants, brought hot.
Order from any kitchen in our Dining directory. We collect it the moment it is ready and bring it to your door.
Shuttle
Around the estate, R15 a seat.
The tuk tuk between home, the gates, the Clubhouse, the schools and the centres. Book a pick up, or hop in as it passes.
Premium car wash
Clean, at your door.
Your car, your rugs and furniture, your linen and clothes. One washer, one visit, at the time you choose.
R145an hour · car washes from R180
Your shop in 30 seconds.
Choose your shops, review your options and delivery window, then let your concierge take care of the shop.
Illustrated guide with sample prices. No sound needed.
Read the steps
- Choose your shops and build one basket.
- Review the options. Keep your items or approve suggested swaps.
- Choose an available delivery window. Check your address and fee, then place your order.
- Your concierge coordinates the shop. Use in-app chat for questions and requests.
- Goods are charged at actual till prices, plus the service fee shown for your basket. Review your final invoice and pay after shopping, before handover.
Your private shopping team.
No access code required — your concierge, shopper and drivers are vetted and cleared by the estate, so they come straight through the gate.
Gate 6the Scott‑Rodger Private Client Suite · your concierge is at the desk
Your concierge
Takes the brief, handles substitutions, answers the thread.
Your shopper
Walks the aisles at Woolworths and Checkers, and the kitchens and counters.
Your driver
Collects from every shop and brings it to your door.
Your driver
Two drivers share the runs, so your hour is kept when two orders fall together.
Comparing is open. Shopping is for the estate.
Pricing a basket is free and needs no account, wherever you are. The shop itself is a Waterfall City service: a shopper goes to the shops, pays at the till and delivers to your door, so it only works where we can reach your door.
What you get, in six.
- Send us your listA photo of your list, or an old till slip. We take it from there.
- Unlimited itemsNo limit on how many lines an order carries, and none on how many shops they come from. One forgotten item or a month's shop, it is the same service.
- Smart substitutesOut of stock? We choose what you would have chosen, and check with you first when it matters.
- Your shopper, one message awayOne thread from the first item to the doorstep — and order updates on WhatsApp if you want them.
- Rewards stay yoursWe swipe your rewards cards on every shop, so the points land in your account.
- In-store dealsYour shopper is standing at the shelf, so the specials that never reach a website are caught and passed on to you.